Score sits down. The jersey fits. The bartender brings a round nobody ordered — four glasses, condensation already forming. And somewhere between the first sip and the second, the ghosts do what they came to do.
Bill Fair ( ghost, whispering into the room )
“Credit. The quiz isn't training. You know that. But real threats you've already stopped? Strip the payload, turn them into simulations — that's training. You've got the data. You're just asking the wrong questions with it.”
Earl Isaac ( ghost )
“Character. You've been sitting on exposure data that nobody connects to a person. An employee isn't a domain. They're a human with a digital footprint that attackers already know better than the company does.”
Bill Fair ( ghost )
“Capital. Seven dashboards, all signal, no story. You know what they access. You don't know who they are when they're under pressure.”
Credit puts down his phone. Character stops watching the door. Capital — for the first time all night — lays his phone face-down on the bar.
They look at each other.
Earl Isaac ( ghost, turning to Score )
“Now tell them what you see.”
Score
“I see one person — measured three ways by three strangers who've never been introduced. I see the math that connects you into a single number. Portable. Defensible. Board-reportable. Insurance-grade.”
The bartender, who's been wiping the same glass for six panels, finally looks up.
The Bartender
“Another round?”
( that's the first time anyone in this bar has ordered for the whole group. )
A voice from the end of the bar. Gravelly. Unimpressed. A ghost nobody noticed — he's been nursing the same whiskey since panel one.
W. Edwards Deming ( ghost, end of the bar )
“You can't inspect quality into a product. And you can't train risk out of a human. You have to measure the system.”
Everyone turns. Even the ghosts.
Bill Fair ( ghost )
“How long have you been here?”
Deming ( ghost, not looking up from his whiskey )
“Longer than you. And I'll tell you the same thing I told Toyota — the ones who are hungry enough to measure what matters will eat the ones who don't.”
( w. edwards deming. the ghost nobody invites but everybody needs. he's been right about systems thinking since 1950 and he's not about to stop now. )